Premium King Suite
- 1 King-size bed
Hotel · Cartagena · Bolivar
Hotel Casa San Agustin
A restored colonial building with courtyards, a spa, and a pool, in the heart of Cartagena's walled city.
- Central historic location
- Full-service spa and wellness center
- Outdoor heated pool and sun terrace
9.2
Perfect
274 reviews
Booking.com 9.2 · 274 reviews
About
Hotel Casa San Agustin
Hotel Casa San Agustin occupies a meticulously restored colonial building in Cartagena's historic center, just a short walk from Playa de las Tenazas. The property weaves original architectural details, including a historic aqueduct, into a design that feels both authentic and refined.
The hotel offers 31 rooms and suites, many with patio views. Guests can unwind in the spa with massage and Turkish bath, take a dip in the outdoor heated pool, or dine at the on-site restaurant. Service is a standout, with staff praised for their attentiveness.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Security
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional room quality — Guests consistently praise the rooms, which score 9.8 in the categories. Expect comfortable, well-appointed spaces with modern amenities.
- Attentive, friendly service — Staff are frequently highlighted for their courtesy and efficiency, with a 9.5 rating. Multilingual and always ready to help.
- Historic charm and beautiful restoration — The building's colonial architecture and careful restoration are a highlight for many guests, creating a unique and relaxing atmosphere.
- Central location in the old town — Within walking distance of Playa de las Tenazas and Del Tejadillo Square, making it easy to explore the walled city's attractions.
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Worth weighing
4 to weigh- Price point is high — Rooms start at £604 per night, reflecting the five-star category and prime location. Some guests may find it costly for the value.
- Limited on-site parking — No dedicated parking is mentioned; airport shuttle is paid. Guests arriving by car may need to use nearby public parking.
- No pets allowed — Pets are not permitted, which may be a drawback for travelers wanting to bring their animals.
- Smoke-free property — Smoking is prohibited throughout, which might inconvenience smokers (no designated areas mentioned).
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed
Deluxe Room
- 1 King-size bed
Presidential Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed
Two-Bedroom Suite
- 1 King-size bed,1 King-size bed and 1 Sofa bed
- Shower
- Air conditioning
Prestige Two-Bedroom Suite
- Shower
- Private bathroom
- Non-smoking
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Wellness & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Spa & wellness centre
- Solarium
- Turkish bath
- Steam room
- Jacuzzi
- Back massage
- Full body massage
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
- Room service
Services
- 24-hour reception
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Meeting/ Banquet facilities
- Babysitting/Child services
Room Amenities
- Air conditioning
- Mini-bar
- Flat-screen TV
- Ironing facilities
- Free toiletries
- Bathroom telephone
- Rollaway beds
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 274 reviews
Booking.com · 9.2 · 274 reviews
9.2Verified guest“Breakfast was excellent, with fresh juices, made-to-order egg dishes, and pastries — everything you could want. The location was fantastic, close to Del Tejadillo Square and the main tourist attractions.”
9.2Verified guest“Lovely room with a balcony, tasty drinks at the poolside bar, and friendly service.”
9.2Verified guest“This hotel is a gem! The beautifully restored building and attentive staff were wonderful. Spa treatments were divine, and the location made exploring the walled city easy.”
9.2Verified guest“I really enjoyed my stay. The hotel was clean, staff courteous, and rooms perfect. Location was marvellous, 4-6 minutes from the viewpoint ruins. Restaurant served current cuisine — I had hot dishes. Service was exceptional, and I even got free ironing.”
9.2Verified guest“The restaurant was great with modern cuisine; we ordered hot dishes. Staff were lovely and funny, and requests were handled quickly.”
9.2Verified guest“Waking up to soothing courtyard music was lovely. The ambiance and kind staff made it special.”
04 — Location
Getting around Cartagena
The property sits in Cartagena.
Beach: Playa de las Tenazas is a 5-minute stroll away, perfect for a quick dip or sunbathing.
Historic Center: The hotel is in the heart of the walled city; walk to Del Tejadillo Square and other landmarks within minutes.
Viewpoints: La Popa Viewpoint and the vintage convent are about a 10-minute drive, offering panoramic views.
Calle De La Universidad 36-44 Centro Historico, Cartagena, Bolivar, 1300, Colombia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 31 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 12:00.
Is parking available at the hotel?
No dedicated parking is listed. The hotel offers a paid airport shuttle; guests with cars may need to find public parking nearby.
Are pets allowed?
No, pets are not allowed at this property.
Does the hotel have a spa?
Yes, the hotel has a spa & wellness center with massage, Turkish bath, steam room, and jacuzzi.
The bottom line
Hotel Casa San Agustin delivers on its promise of a refined, historic stay in Cartagena. With top marks for rooms and service, it's a strong choice for travelers wanting comfort and character. Be prepared for a premium price and limited parking.
9.2A polished colonial retreat with excellent service, ideal for those who prioritize location and pampering.
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